[paul-urey]

Does anyone know how I can get a new 'small' plastic earloop for the HDW-2 headset. The one I have broke instantly I tried to change it round from Right to Left orientation. The ring that attaches to the earpiece seems to be very tight and made of a brittle material.

Thanks
Paul.

[volkeru]

My earloop is broken, too when I first tried to gently remove the loop. It's definitely a manufacturing error. Nokia announced to offer new loops for about 6 Euro net price (quite expensive) but here in germany they are not available until now.

My dealer was quite accommodating and changed it on warranty though Nokia has not accepted this as a manufacturing error so far. They should do this as soon as possible!

If you closely look at the earloop's ring you will see a small flash as a result of unprecise form pressing I suppose. At this point the earloop is instable. Nokia should look for a more reliable supplier and accept this as a case of warranty!

Cheers, Volker

[as-man]

I got my bt-hs today, and in the bottom of the box it came in, there was a spare earloop... Are you shure you've checked the entire box?

Just my .02

[volkeru]

as-man, it's not a spare earloop, it's a BIGGER earloop for bigger ears!

Volker

[as-man]

Yeah, I noticed that...

(Tell someone to smack your ear real hard, maybe it'll become big enough for the other one to fit