[bealers]

Hi

I've been searching through this forum and on Google and it seems that there may be an issue with PC Suite and general BT hardware when trying to connect to a 6310i

I *can* use my 6310i with my new Vaio Z1SP as a GPRS modem over the in built BT device (no idea what it's based on). It wasn't straight forward but after some wrestling with it, it is working fine now. But I cannot get the Nokia PC suite to work AT ALL and am not sure why.

Surely if the Phone can already be used with the Laptop then PC suite should work OK?

I've been using my phone with firmware 4.8 for the GPRS and that's all cool. I was using PC Suite 4.88 as I D/L it last night. After stumbling across this forum I've since installed PC Suite 5.02 and am using my Wifes brand new 6310i which has FW 5.22 in it and I still cannot connect at all.

TBH I don't really understand the issues at work here. I seem to have to be installing different apps and not sure which ones I need and which ones are fluff, for example my mobile phone operator (O2) supplied an app to get online, I binned this when I realised that all I needed was to create a DUN profile. I also have installed Bluetooth Neighbourhood but that does not work and cannot find either of my phones. I also have Bluespace NE which came with the laptop and this does work (sort of) I can use it to pair the devices and I can create a 'serial' connection but even with this enabled and trying all of the various bits of installed software I still can't get PC Suite working.

All this is rather annoying as I lost my SIM recently and want to get all my numbers back onto the phone.

/confused

regs

--
Darren Beale - Acksys Ltd
Phone: 020 8530 1454
Fax: 07092 394822
http://www.acksys.co.uk

[samberlin]

Hi Darren,

As you may see my later posting, I have similar problems with my sony laptop. I have the Z1M version, but installed win XP pro on top of it. In the end we have the same problem :-(

II got almoust to the same stage with you, but I cannot tranfer any data between the phone and laptop. I made some positive developmetn by installing the Q323183_WXP_SP2_X86_ENG.EXE file, which I found in the internet. This solves some BT problems on XP. Description to the file you can read under MS Knowledge Database under case Q323183.
How did you get the serial direct connection to work? I did not manage. As far as I can understand the problem at the moment, it seems to me, that the Bluetooth drivers does not support all the services required by the PC Suite. This because I do not get any listed, while trying to detect some over the Bluespace or BT standard software.
Have you contacted SONY? I tried, but they had no clue, except proposing me to use the recovery CD's :-( That is not really the solution.

//sammy

[rogerjones]

Hi Darren,
From your description, it's the firmware in your 6310i, that is the problem.
PC-Suite 4.88 (and above) needs the 6310i to be a firmware revision 5.5 or later.
V5.5 implements a new bluetooth profile on the handset which is what the PC-Suite is looking for.

Most Nokia Service Centres should have this level of frimware and it takes about 20 minutes to upgrade. Also it should be Free-of-charge if the phone is under 12mo.

Hope this helps

Cheers

Roger

[Jimmy_M]

It seems I have some problems like all here, but a few solutions too – I have a NOKIA 6310i, and two SONY laptops – my old VX71P, and my new Z1SP. I also have a Palm Tungsten-T. I also have a few Bluetooth plug in dongles, and a desktop PC, running WINXP-PRO just like the laptops.

Well, I foolishly thought that my Bluetooth connections would be just as easy as connecting my NOKIA headset to the phone. WRONG! First, for no particular reason I decided to connect my desktop to the phone, so hey, I installed my BLUETAKE USB Bluetooth adaptor on the desktop, followed by Nokia Data Suite 4.88. And what do you know, it all worked, or so I thought. I managed my phone, sent an SMS, and all that stuff, and uploaded my directory of names. I was just congratulating myself, and Bluetooth technology for job well done, when I tried to connect to the Internet, using my desktop, which is connected on a small LAN to a DSL router. Well, no chance: Internet Explorer reported no DNS server. Well then followed much research and discussion with many on the Internet (using a laptop) until I finally worked out that the Bluetake installation had replaced my WINSOCK ( if anybody doesn’t know, that’s a vital piece of software which connects your applications to a TCP/IP socket on the correct adaptor) with its own. Now it seems that Bluetake’s assumption was that anybody who would be installing their adaptor on the PC would also be using it for Internet access. Wrong folks – for just about everyone on a LAN! Well I contacted their support, and wouldn’t bore you with the e-mails I exchanged here, but the result was zilch – they had no fix for me. I did kind of figure out that my WINSOCK settings in my registry might be fixable myself, if I could only figure out what to set them to for the LAN adaptor, but then I decided against it. I did a WINXP system-restore to last checkpoint, and put my Bluetake adaptor in the desk drawer.

Then my shiny new Sony Z1Sp arrived. I thought wow this is it – a nice little WiFi/Bluetooth switcher there, and all the stuff – just great. Wrong again! After I connected my Z1SP to my LAN, installed a few printers and stuff, I tried to pair up with my Nokia. Well it paired, just, but it never discovers the Nokia PC Suite service that should be shown. I installed Nokia Data Suite 4.88 and it just couldn’t connect, using any method, as this service didn’t show. Well, I was pissed off. Why did I buy this PC? For easy synchronisation, on the road, with my phone and PDA. That looks to be a non-starter. Well, I went to the store and purchased a Belkin InfraRed USB adaptor, as I really needed to get some new phone numbers into my phone fast. It installed first time, and after a re-install of Nokia Data Suite, the PC and phone were chatting like old friends. I tried the Bluetooth connection again, but the same result: it will pair then the phone disconnects, the correct service never shows, and you have no comms. I tried to get some help from Sony, but after reviewing many HTML pages about how my life would be transformed with VAIO, well, just no real help was available.

I drank a glass of whiskey, swore a little, then went back to my store, and asked about Bluetooth dongles, adaptors etc. After some advice of dubious quality, I walked out with a Belkin PC-Card Bluetooth adaptor. This installed just fine on my OLD laptop, the Sony VX71P running WIN XP-PRO, and there was no hassle with the LAN service offered on Bluetooth interacting with either the Wifi or 10/100 LAN adaptors. Good! I then tried many timed to get a connection, read various help texts from Nokia, Belkin and Sony, but finally got a way to connect reliably that wasn’t in any of them. If any of you have the Belkin and the Nokia then try this:

1 – Install Belkin Software
2 – Install PC Data Suite
3 – Discover the phone in My Bluetooth Places (Entire Bluetooth Neighbourhood), and pair with it, exchanging Passkeys as prompted.
3 – Open the NOKIA phone folder in My Bluetooth Places and right click on the Nokia PC Suite service, which should be displayed.
4 – Choose Connect to Bluetooth Serial Port - This will start the connection process. You will get a message about the COM port being used (mine was COM5). The connection will not complete, but while it is ongoing, go to step 5.
5 – Start NOKIA connection manager and then double-click on the Nokia Bluetooth Phone. Choose the same COM port as mentioned in step 4. You should get a connection, and all the NOKIA applications should run and work with the phone.
6 – The next time you connect, you need only do step 5, as all the other stuff seems to have been stored from the first time.
This method has worked well for me for some time now, and is reliable.

So, finally, my Tungsten-T: Well, a few strange results there too I am afraid. The phone disconnects the Tungsten T every time, and I have exchanged no data between them. My Z1SP will pair, and push a file over to the Tungsten T, as will my VX71P, assuming you can get it into the right format for the PDA.
So, it seems that Bluetooth is a very non-standard Standard, some devices communicate better that others, and some are rather proprietary. The Nokia 6310i seems to be one of these!

Good luck.

Jim McMahon

[lynchusa]

Just for the record, Jim, can you tell us what version your phone Software is?